Returns & Exchanges
At Selkie, we want you to feel like royalty in your pieces; if your order isn't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery. Please note that certain limited edition collections and sale items are final sale and cannot be returned.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like to receive a refund to your original payment method, a store credit, or perform a direct exchange for a different size.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging, ensuring all Selkie tags and ribbons remain attached.
Ship and Track
Drop off your package at any authorized carrier location; once our warehouse receives and inspects your return, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing