Frequently Asked Questions
Everything you need to know about our whimsical collections and shipping.
How do I find the right size for my Selkie dress?
We recommend referring to the specific size chart located on each product page. Our items often feature elasticated bodices or oversized skirts, so measuring your bust and waist is the most accurate way to ensure a perfect fit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and the weight of your order.
How should I care for my organza garments?
To preserve the delicate nature of our signature organza, we recommend dry cleaning only. Store your dresses hanging up to maintain their volume and avoid heavy creasing.
Can I change or cancel my order after it has been placed?
Our team works quickly to fulfill orders, so we are only able to make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible payment options through Afterpay or Klarna for qualifying customers.